STORE POLICY
CUSTOMER CARE & SUPPORT
At Claudette, every piece is made with care, intention, and attention to detail. We’re committed to providing a seamless, personal experience from your first enquiry to the moment your order arrives. If you have questions about a product, sizing, or custom options, please get in touch — we aim to respond to all messages within 12 hours.
PRIVACY & DATA PROTECTION
Your privacy matters to us. Any personal information you share — such as your name, address, or payment details — will only be used to process your order or respond to your enquiries. We never share your information with third parties, except as required to fulfil your order or by law. Our store complies with GDPR and all relevant UK data protection regulations.
WHOLESALE & COLLABORATION INQUIRIES
We welcome partnership opportunities with boutiques, stylists, and fellow wedding professionals. Whether you’re looking to stock Claudette pieces, feature them in an editorial shoot, or collaborate on a unique project, we’d love to hear from you. Please email claudette@claudettestore.com with your proposal.
CUSTOM ORDERS
While many of our designs can be customised in terms of colour, length, or fitting style, bespoke pieces are available on request. Custom orders are subject to design approval and a lead time, so please reach out as early as possible if you have a specific vision in mind.
PAYMENT METHODS
Visa
Mastercard
American Express
Discover
Diners Club
PAYPAL